Privacy Policy

1.1 oks bet ("we," "us," "our") operates the online gaming platform at oksbet.win and any associated mobile applications (collectively, the "Platform"). We are committed to protecting the personal information entrusted to us by our players and visitors, and to processing that information lawfully, fairly, and transparently.

1.2 This Privacy Policy applies to all personal data collected through your use of the oks bet Platform, whether you are a registered player, a prospective player browsing our website, or a visitor accessing informational pages. By using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Policy.

1.3 This Policy should be read together with the oks bet Terms and Conditions, which govern your use of the Platform and are available at /terms-conditions.

2.1 For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules and regulations, oks bet is the personal information controller responsible for the personal data collected through the Platform.

2.2 Our designated Data Protection Officer (DPO) can be contacted via the support email address set out in Section 13 of this Policy. All requests relating to the exercise of your data subject rights under RA 10173 should be directed to our DPO.

3.1 Registration Data. When you create an oks bet account, we collect your full legal name, date of birth, Philippine mobile number, email address, and the password you select. This information is required to open and maintain your account.

3.2 Identity Verification Data. To comply with Know Your Customer (KYC) obligations and PAGCOR requirements, we may collect government-issued photo identification (e.g., PhilSys ID, Driver's License, Passport), proof of address, and, where applicable, source-of-funds documentation.

3.3 Financial Data. We collect information relating to your payment instruments, including GCash mobile numbers, Maya account details, bank account names and numbers (for BPI, BDO, Metrobank transfers), and transaction histories. We do not store full card numbers or CVV codes.

3.4 Gaming Activity Data. We record all bets placed, games played, session durations, win/loss outcomes, bonus usage, and responsible gaming tool activations associated with your oks bet account.

3.5 Technical and Device Data. We automatically collect IP addresses, device type, operating system, browser type and version, screen resolution, referring URLs, and clickstream data when you access the Platform.

3.6 Communications Data. We retain records of your communications with the oks bet support team, including live chat transcripts, email correspondence, and any complaints or feedback you submit.

oks bet processes your personal data for the following purposes:

• To create, manage, and maintain your oks bet account and provide access to Platform features.
• To process deposits, withdrawals, and other financial transactions on your account.
• To verify your identity and age (21+) in accordance with PAGCOR regulations and applicable anti-money laundering laws.
• To detect, prevent, and investigate fraudulent activity, unauthorized account access, and other prohibited conduct described in our Terms and Conditions.
• To enforce our responsible gaming policies, including applying deposit limits, cooling-off periods, and self-exclusion at your request or as required by regulation.
• To communicate with you regarding your account, transactions, promotions, and Platform updates. You may opt out of marketing communications at any time.
• To personalize your experience on the Platform, including displaying relevant game recommendations and promotional offers.
• To comply with legal obligations, regulatory requirements, and court orders applicable in the Philippines.
• To analyze Platform performance, resolve technical issues, and improve our products and services.

5.1 Contractual Necessity. Most processing of your personal data is necessary for the performance of our contract with you — specifically, the oks bet Terms and Conditions governing your use of the Platform. This includes account management, transaction processing, and game history recording.

5.2 Legal Obligation. We process identity and financial data to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA) of the Philippines, and the Data Privacy Act of 2012.

5.3 Legitimate Interests. We process technical and device data based on our legitimate interest in securing the Platform, preventing fraud, and improving our services, provided this does not override your fundamental privacy rights.

5.4 Consent. Where we rely on your consent — such as for optional marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6.1 oks bet does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

6.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:

• Payment Processors: GCash (Mynt/G-Xchange), Maya (Voyager Innovations), and other payment partners to process your transactions.
• Identity Verification Providers: Third-party KYC and AML compliance services used to verify your identity and screen against sanctions lists.
• Game Content Providers: Game studios and aggregators (e.g., Pragmatic Play, PG Soft, Jili Games) may receive session data necessary to deliver game functionality.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies when required by law or court order.
• Technology Service Providers: Hosting, cloud infrastructure, analytics, and security service providers operating under strict data processing agreements.

6.3 Any third-party processors engaged by oks bet are contractually required to handle your data only on our instructions and in compliance with the Data Privacy Act of 2012.

7.1 oks bet uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you visit our website.

7.2 We use the following categories of cookies:

• Strictly Necessary: Required for the Platform to function, including session authentication and security tokens. These cannot be disabled.
• Functional: Remember your preferences such as language settings and preferred payment method.
• Analytics: Collect anonymized data on how users navigate the Platform to help us identify and fix issues and optimize performance.
• Marketing (Optional): Used to deliver relevant promotional content if you have consented. You may opt out at any time via your account settings.

7.3 Most browsers allow you to control cookie settings through their privacy or security settings. Note that disabling certain cookies may impair Platform functionality.

8.1 oks bet retains your personal data for as long as your account is active and for a period of at least five (5) years after account closure, in compliance with PAGCOR regulatory requirements and the Anti-Money Laundering Act of the Philippines.

8.2 Where data is no longer required for the purpose for which it was collected and no legal retention obligation applies, oks bet will securely delete or anonymize the data.

8.3 Gaming activity records and transaction logs may be retained for longer periods where required by ongoing legal proceedings or regulatory investigations.

9.1 oks bet implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• HTTPS/TLS encryption for all data transmitted between your device and the oks bet Platform.
• Bcrypt or equivalent password hashing — your login password is never stored in plain text.
• Access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of Platform infrastructure.
• Two-factor authentication (2FA) available to all registered players for account protection.

9.2 Notwithstanding the above, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you become aware of any security vulnerability or unauthorized access related to your oks bet account, please notify us immediately at the contact address in Section 13.

9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, oks bet will notify the National Privacy Commission (NPC) and affected data subjects in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by oks bet:

• Right to be Informed: To know what personal data we hold about you, the purposes of processing, and the recipients of your data.
• Right of Access: To request a copy of the personal data oks bet holds about you.
• Right to Rectification: To request correction of inaccurate or incomplete personal data.
• Right to Erasure / Blocking: To request deletion or blocking of your personal data where processing is no longer necessary or where consent has been withdrawn, subject to legal retention obligations.
• Right to Object: To object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: To receive a machine-readable copy of personal data you have provided to oks bet, where technically feasible.
• Right to Lodge a Complaint: To lodge a complaint with the National Privacy Commission (NPC) if you believe oks bet has violated your data privacy rights.

To exercise any of the above rights, contact our Data Protection Officer at the details provided in Section 13. We will respond to verified requests within thirty (30) days.

11.1 The oks bet Platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that a registered account belongs to a person under 21, we will immediately close the account, void any associated balances and bonuses, and delete the collected data in accordance with our legal obligations.

11.2 If you are a parent or guardian and believe your child has provided personal information to oks bet, please contact us immediately using the details in Section 13.

12.1 oks bet may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via the email address on file or through an in-Platform notification, at least seven (7) days prior to the changes taking effect.

12.2 The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically. Continued use of the Platform after the effective date of any amendments constitutes your acceptance of the updated Policy.

For any questions, concerns, or requests relating to this Privacy Policy or your personal data held by oks bet, please contact our Data Protection Officer. Our support team is available 24/7.